Frequently Asked Questions

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What is the difference between Online Course, Live Virtual Course and Bundle Course? Show Answer

The PNN Pharmacy Board Review offers various formats for its course:

1) Online Course: This option provides 6-month access to 80 hours of video lectures, a coursebook/chartbook set, and access to an online question bank for the same duration. The course fee is $895.

2) Live 7-day Virtual Class: Participants engage in seven days of live virtual classes via Zoom. This option includes a coursebook/chartbook set and online question bank access for 6 months (excluding videos). The course fee is $1495. Please note that due to time constraints, not all topics from the coursebook/online course are covered in the 7-day live course. Additionally, access to the library of pre-recorded online course video lessons is not included. Therefore, the BUNDLE course is recommended for most students (see below). Students registering for the Bundle course can postpone the date of the 7-day live virtual class by emailing us.

3) Bundle Course: This comprehensive option combines the attendance of a 7-day live virtual course with 6-month online access to the video-lectures library and online question bank, along with the coursebook/chartbook set. The course fee is $1789. The Bundle course is the most popular choice. While not obligatory, it is recommended that students begin preparing with the online course material before attending the 7-day live class. The better prepared you are, the more beneficial the seven-day live class will be. Students registering for the Bundle course can postpone the date of the 7-day live virtual class by emailing us.

The course materials include physical printed books.
- Course Book (700 pages) following the lectures slide by slide
- Chart Book (120 pages): a tool for memorizing details
- Question Bank: Online Qbank (2500+) with abundant patient profile questions and explanations
- Two Practice Exams (100 questions each)
- Progress Tracking
- Email support from our teachers for pharmacy-related questions.

The course components are not sold individually; they are offered as part of the mentioned packages.

CA LAW Online Course: California students preparing for the CPJE exam can add a separate CA LAW online course ($225) to their cart along with any of the options above. This additional course includes 6.5 hours of lectures, a 100-page course manual book, and about 200 pharmacy law questions.

I will be taking the NAPLEX exam only and I don't need CPJE class. Which course is the right one for me? Show Answer

The NAPLEX / CPJE Clinical Pharmacy course (Live, Online, or Bundle):

There are NO Law lectures in the Clinical Pharmacy NAPLEX/CPJE course, and every hour of the live or online course is relevant for students taking NAPLEX. 
 
Some CPJE students may also enroll in this course to review the clinical pharmacy portion of the exam. Despite its name, CPJE primarily focuses on clinical pharmacy (about 80-90%) with only a small portion dedicated to law (about 10-20%). For CPJE students, the law portion is covered in a separate CA LAW online course ($225), which is not required for NAPLEX students. While a few parts of the clinical course may not be directly relevant to CPJE, every hour of this clinical pharmacy course is pertinent and important for NAPLEX preparation.

The videos are not loading. What should I do? Show Answer

If you're encountering difficulties loading the videos, here are some possible reasons and solutions:
 
1. Google Chrome Update: Your browser might need an update, which is a common cause of playback issues. We recommend using Google Chrome for optimal compatibility. You can find instructions on how to update Chrome. After installation, remember to RESTART your computer.
https://support.google.com/chrome/answer/95414?hl=en&co=GENIE.Platform%3DDesktop
 
2. Third-Party Cookies: You might have accidentally turned off the "Allow 3rd Party Cookies" setting. To fix this in Chrome, click the three vertical dots in the top right corner, go to "Settings," then "Privacy and Security," and enable "Allow 3rd Party Cookies." If you're using Safari on an iPhone, follow the instructions https://www.lifewire.com/enable-cookies-on-iphone-4178333
 
3. VPN and Location Restrictions: VPN use can restrict access, as can location restrictions. The videos are not accessible from overseas.
 
4. Pop-Up Blockers or Firewalls: Pop-up blockers, firewalls, or other blockers might be causing the issue.
 
Please explore these troubleshooting steps, and if you continue to experience issues, feel free to reach out for further assistance. You can do so by sending us a message through the "CONTACT US" page of the website. 

How can I turn on Closed Caption? Show Answer

You can enable Live Captions on your device using the following instructions:

Will the course help me with CPJE, NAPLEX® or both? Show Answer

The NAPLEX / CPJE Clinical Pharmacy Course (offered in Live virtual, Online, or Bundle formats) is designed to concentrate on both the NAPLEX® and the Clinical Pharmacy component of CPJE. For individuals taking the NAPLEX exam, this course is comprehensive and covers all necessary material.
 
However, for those preparing specifically for the CPJE exam, in addition to the Clinical pharmacy course, it is essential to enroll in the CA Law Online Course. This supplementary course provides coverage of the Law portion of CPJE and is offered as a separate 6-hour Online course.

Can I sign up for the Online course after completing the Live course? Show Answer

After completing the Live course, should you opt to acquire the Online course, simply reach out to us via email. Upon verification, you will qualify for the BUNDLE course discounted price when purchasing the Online course. This discount offer remains valid for only up to 2 weeks following the date of your Live course registration.

I will be taking the CPJE exam only. Which course is the right one for me? Show Answer

CPJE students can take advantage of the NAPLEX / CPJE Clinical Pharmacy course (offered in Live virtual, Online, or Bundle formats) to prepare for the clinical portion of CPJE. Additionally, they should enroll in the CA Law Online course (available Online Only) to study the Law portion of the CPJE exam. This dual approach ensures comprehensive preparation for both clinical and legal aspects of the CPJE examination.

How often are public Live Virtual Courses held? Show Answer

About every 6-10 weeks or approximately 4-5 times a year.

Where is the location of the live courses? Show Answer

All public Live courses are virtual through Zoom.

Timeframe for Preparation - How long after the course should I take the exam? Show Answer

Timeframe for Preparation:

For new U.S. graduates with an average knowledge base who are first-time takers, it typically takes about 10-12 weeks of FULL-TIME preparation to be adequately prepared.

Preparation will take longer for other students, such as those with a weaker clinical knowledge base, history of failed attempt(s), non-recent graduates, foreign graduates with no US hospital rotation experience, working students, or any combination thereof. The duration depends on the individual student's circumstances and background.

For PY3 or PY4 pharmacy students, beginning rotations with a strong clinical background offers two significant advantages:
1. The course places a strong emphasis on clinical pharmacy, exposing students to scenarios they will encounter during hospital rotations. Consequently, students perform well in any clinical setting, including rotations and board examinations.
2. Familiarity with hospital pharmacy before starting rotations can help students stand out. This familiarity greatly aids in obtaining effective letters of recommendation and securing residency positions.

Can I re-attend the lectures a second time right before my exam? Show Answer

For students who wish to attend lectures for a second time before taking their boards, we offer a re-sitting option at a discounted price. This re-sitting discount is available for up to 12 months following the last course attendance. To participate in the re-sitting sessions, students must present a valid Driver's License for verification purposes.

Can I access the online course from different locations? Show Answer

Students requiring access to the online course from a different location using a new internet IP address or a new device might be prompted to verify the credit card information initially used for registration. This verification process serves solely for authentication purposes, and your credit card will not incur additional charges.

Please be aware that our online course security software monitors all IP addresses, cities, locations, distances, and computer/mobile device IDs associated with account access. Sharing access to the online course will result in immediate termination of service without a refund and may lead to legal consequences.

Can I download or record the lecture videos? or scan the coursebook? Show Answer

No, Copyright infringement is a FELONY charge, punishable by up to 5 years in prison, and is reported to the National and State Board of Pharmacy. All videos and Zoom sessions are safeguarded with a Digital Rights Media Watermark, allowing us to track unauthorized recordings. We handle this matter with utmost seriousness. Regrettably, legal action has been necessary against a few individuals in the past, and we are prepared to take such action again if required.
 
Copying, scanning, or reproducing any PassNAPLEXnow material in any form is strictly prohibited. All PassNAPLEXnow materials, including coursebooks, chartbooks, CA LAW books, and lectures, are protected by US Copyright laws.

Is this course money-back guaranteed? Show Answer

No, this course does not come with a money-back guarantee.

Similar to how your pharmacy school wouldn't issue a refund for your four years of paid tuition, it's unreasonable to expect a refund from an 80-hour course.

As a board review company, our primary role is to aid students in preparing for their exams by providing lectures, coursebooks, question banks, and practice exams. However, we cannot control the foundational knowledge level of students before they enroll in our program, nor can we study on their behalf. Consequently, we do not offer a money-back guarantee. Completion of our program does not guarantee a passing score on any of the exams mentioned, and we do not offer any refunds after registration.